How to Recall a File

1. Log into the GPShare platform with your username and password. For details on how to log in, visit Logging into GPShare.
2. When you log in, the platform will display the Inbox. Down the left hand side, select the Sent Items option.
3. Click on the sent transfer you wish to recall the file(s) from.
4. Once loaded, select the Files tab along the top. Locate the file(s) you wish to recall. Follow the file(s) along the line and select the Recall option. The screen will refresh and the file will turn red.

*** NB: This will recall the file(s) from being accessed or downloaded from the transfer. If the recipient has already downloaded the file(s), they will not be recalled from the recipient device. We would recommend you contact the recipient and request they erase any copies of the file they have if sent in error ***