Billing Arrangements

Subscription Plan Payment

Depending on the subscription you have will depend on when your subscription payment is due. 

If you are on the monthly plan, a payment of £9.99 will be debited from your account on a monthly basis, until you terminate the plan.

If you are on the annual plan, you will receive a notification one year after you sign up, which will allow you the option to opt out at the end of the contract if you wish.

In both cases, an email notification will be sent in advance notifying you payment will be debited from your account.

Transfer Fee Payment

As for the transfer fees (£0.89 per transfer), this is handled by Direct Debit due to the value changing from month to month.

By the 2nd of the month, you will receive an advanced notification email of how much will be debited from your account (as well as an invoice), notifying you how many transfers were sent. You do not need to take any active action on this invoice.

Around the 5th of every month, the amount specified in your advanced notification email will be debited from your bank account.

To find out why we use Direct Debit, please read the following article: Why do I need to sign up for a Direct Debit Instruction?