I haven't received my account details yet, why?

There could be a number of reasons why you haven't yet received your account details.

The main reason we find is normally because people haven't completed their Direct Debit Instruction. This is required so we can take payment for the monthly transfer fees (£0.89p per transfer).

To complete your Direct Debit Instruction, please click here.

Once you have completed the Direct Debit Instruction, our system administrators will create your account(s) for you.

If you have paid the subscription and completed the Direct Debit Instruction and still have not received your log in details, please contact us at: [e-mail] and we shall investigate this for you.